Sync

Frequently Asked Questions

StatCrew SYNC

The newest version of StatCrew, SYNC, is now available for Basketball. Product features of SYNC include:
• Familiar keystroke data entry
• Introduction of point-click and touch functionality
• Clean design and intuitive user interface
• Centralized dashboard for managing multiple sports, schedules, rosters, reports and FTP destinations
• Ability to upload, access and manage cloud data
• Auto-upload to NCAA


SYNC is the next step in our collective goal to move all StatCrew users to the cloud platform. There are many tangible benefits to all parties - schools, conferences, and national headquarters - after we achieve a 100 percent, cloud-based ecosystem.

Please download the new software and give it a test run! We will continue to track and fix known and reported bugs. We are committed to regular software updates and feature upgrades.

SYNC Download and Installation Instructions
To access the downloads, users must have access to the current version (2016-17) of Stat Crew System for Basketball and a valid Stat Crew cloud url.
Go to: your-school.statcrew.com
Login with a valid email and password

Please download the version specific to your operating system (Windows/Mac) from the right-hand panel and follow the steps below:

Windows
-Double-click on the "StatCrewSYNC_Installer_WIN.jar" file to start installation.
-Once complete, users can run the application from the desktop shortcut or Start Menu.

Mac
- Double-click on the "StatCrewSYNC_Installer_MAC.dmg".
- Drag the "StatCrewSYNC_MAC.app" on to the applications shortcut next to it.
- Run the application from your Applications folder.

CBS StatCrew Video Tutorial Series.

With transition to SYNC, Stat Crew is proactively developing a series of tutorial video demonstrations.
Access CBS StatCrew Video Tutorials.

StatCrew's Video Tutorials are designed to help you:

  • Learn more about StatCrew
  • Understand data backup and distribution via the StatCrew Cloud
  • Maintain your statistical archives in Next Generation

    Support and Questions
    We welcome your feedback. To report an issue, read further instructions, product or customer service issues, please visit
    Support.StatCrew.com.

    For questions regarding access to a school cloud account, using SYNC, or for additional Stat Crew information, please contact support@statcrew.com.

    We will be updating the support site with more detailed notes on setting up for the season, in-game scoring, live stats, migrating, sharing and archiving data.

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