Q: I can't get the STATCREW software to work on my Windows XP laptop when I take it away from the office. When I click on the season reports icon for football, nothing happens. I can go into the game scoring function, but not the reports or roster/utilities functions.

A: The mostly likely cause of this problem is the fact that you have a network printer identified as your default printer and your laptop is not connected to the network. When working away from your office and the network, simply change the default printer to something other than the network printer.

Q: Will the software run on Vista?

A: The information we have about Vista and our software is that the software installs and runs properly on most versions of Vista (except for the 64-bit editions). We have discovered a few minor issues, but none that prevent the installation or operation of the software. We have found that Windows Vista does not support the full-size DOS screen (Alt Enter), so that the DOS program has to run in a window. We recommend running DOS in a window anyway, in order to access the Windows Reports functions quickly while scoring the game, so we do not see this as an obstacle for our customers. We will continue to monitor this issue, and if we learn anything new about Vista and our software, we will post that information here.

Q: When running TASFTP on the same computer as our scoring software, the keyboard temporarily "freezes" when TASFTP comes up, causing us to lose keystrokes during the game. Is there a way around this?

A: There is an "animate" function in Windows that you can disable to prevent this "freeze" of the keyboard. Select My Computer | Properties | Advanced | Performance (Visual Settings). Disable the option for "Animate windows when minimizing and maximizing".