Windows 64-bit Compatibility Issues

Frequently Asked Questions

A: The legacy DOS software will run natively on Windows 32-bit operating systems Windows 7 and Windows 10. As long as the operating system is 32-bit, you can install and run the software, no additional downloads required.Many campuses have site licenses that allow install of either 32-bit or 64-bit edition of Windows. We recommend contacting your IT support, to see if the 32-bit operating system is an option on your campus.

A: The legacy DOS software will not run natively on a 64-bit operating system. You must run a virtualization program on the 64-bit machines, and then install and run the legacy DOS software.

A: Virtualization information for Windows 7 is available at several vendor sites:

A: Virtualization information for Windows 10 may be found at the link provided here.

A: For Mac users, Windows Parallels is one option. Windows Parallels
And VMWare Fusion has virtualization software for Mac's VMWare Fusion.

A: Virtualization essentially means you are running a computer inside a computer. Your 64-bit operating system is the "host." On the host, you will install virtualization software, such as VirtualBox, DOSBox, VMWare, Windows Parallels. This allows a 32-bit "guest" operating system to run inside the host. The "guest" can be Windows 7 or Windows 8 32-bit (we no longer recommend Windows XP), and it will run as a fully functional, licensed version of Windows. In the virtual Windows 32-bit, you can access your computer's CD/DVD drive, install programs, save files, and perform other tasks, including run live stats.

A: The most likely cause of this problem is having a network printer identified as your default printer and your laptop is not connected to the network. When working away from your office and the network, simply change the default printer to something other than the network printer.

A: Yes, 32-bit computers are still available. Please see these links for information on 32-bit Windows computers:

A: There is an "animate" function in Windows that you can disable to prevent this "freeze" of the keyboard. Select My Computer | Properties | Advanced | Performance (Visual Settings). Disable the option for "Animate windows when minimizing and maximizing".